FAQs
How long does it usually take for shipping?
We want you in our clothes as soon as possible! Know that we are working as fast as we can to get you in Beloved. All orders ship within 5-7 business days. Shipping depends on stock, geographic location and demand of items requested. You will receive a tracking number once your order is shipped. Transit days are Monday – Friday with the exception of holidays. USPS may deliver on Saturdays. International orders should be received within 10-15 business days.
Any restrictions for shipping?
Please be aware at this time we CANNOT ship to PO Boxes. If an order has a PO Box as a Shipping address, we will have to cancel your order.
Please be aware at this time we CANNOT ship to PO Boxes. If an order has a PO Box as a Shipping address, we will have to cancel your order.
How do I resolve issues with shipping?
We are not responsible for lost or stolen packages. If someone has special shipping circumstances, please contact USPS. We do most of our shipping through USPS except for international packages which are handled exclusively through UPS. In the case that your shipment is lost or damaged in transit; YOU ARE RESPONSIBLE FOR THE CLAIM.
What is the return/exchange policy
950 Hard rd#1013
Webster,N.Y. 14580
Please note, WE DO NOT ISSUE REFUNDS. If you would like an exchange or store credit within 30 days after purchase, please include with your return your original order number and what you would like in exchange. Also please be aware that you are responsible for all return shipping costs. We reserve the right to grant or deny exchanges depending on the circumstance of each individual situation all sales are final except if we mess up please read item description before ordering.
How do I best care for my Dearly Beloved apparel?
We made it with love so treat it with love! We recommend that all beloved products be dry cleaned only.
Do you offer custom color ways as an option?
yes we do just inbox your request.
Are the colors online the only colors offered?
What you see, is what you get online. Special colorways or designs may be available shoot us a email. Please follow us on IG (@db_loved and sign up for our email list for the latest news on all releases and events.